IT Support Service
from Think4 IT
Businesses of any size, we've got you covered.
IT Support from T4
Running a business is tough enough without having to become an IT expert too, but don’t worry we can help. Not only can we ensure your business remains functional we can also add value by improving your systems and processes. We aim not only to assist you as your IT partners but to become valued advisors to ensure you can leverage the latest technologies, reduce cost and increase profits through the power of technology.
T4 specialise in supporting companies with staff numbers between 10 to 150 users and all areas of business and are particularly experienced in finance, recruitment, engineering and manufacturing. We provide both a fully managed, front line, first response help desk to companies without an I.T. department. We help larger organisations with 2nd line technical assistance for companies who do have technicians on the payroll but need experts for the core infrastructure.
All businesses rely on IT, we do to. Hence why we have invested heavily into technical training and software to ensure that we monitor, log and resolve your issues – often before you know they have arisen. The best I.T. support companies prevent issues rather than resolve then, that’s what we do.
If you would like to work with a company that loves technology and really cares about our client’s businesses, then you have come to the right place.
Protect against thieves, hackers and data loss!
Data it’s the key to everything – don’t lose it. Don’t get encrypted. Don’t risk your business to criminals, hackers and thief’s. Cybercrime hit £1.1 billion in the UK in 2017, this “business” for criminals is getting increasingly sophisticated and more profitable by the day.
Are you protected against; viruses, ransomware, hackers, phishing? Have you trained your staff to be cyber aware? How often are your backups tested? How long does it take to restore after a disaster? If you cannot answer these questions fully you are already at risk. We can help.
T4 are specialists in, firstly by protecting you from danger (we utilise a three-layer protection model) and secondly in disaster recovery planning, we can have almost any business recovered to the cloud within 30 minutes.
Too many businesses come to T4 after a disaster. We want to help you prevent the disaster.
Time is money.
Sick of waiting for a response from your existing IT provider?
Do they not realise how important your business is? T4 have a fully managed UK helpdesk with six Microsoft Certified Technicians (who are literally the geekiest geeks you could wish to meet) who are ready and eager to take your call to resolve your problem. But wait there is more… we fix, update, and prevent over 90% of problems occurring via our comprehensive suite of software tools that fix problems before they occur.
- Disk space low? We already knew about that!
- Updates need doing? We’ve already tested and deployed them.
- Virus on a PC? We’ve already been notified through our monitoring tools.
We realise the benefit of investing in technology so have done so on your behalf.
Ask the experts!
You’re great at what you do, so are we! With over 12 years supporting organisations throughout the UK, working to help them grow, and seeing the impact the correct I.T. solutions can have on a business is why we do what we do.
We have worked with companies and seen them grow from 3 staff to 180+ staff, this rapid growth can only be achieved when technology is playing a significant role. Don’t believe us? Checkout our case studies.
Whether you are a start-up needing to get off the ground, or are a business looking to grow, or you need to transform your business into the digital age. We can help and advise the best route for success.
We’ve got you covered
All of the above are common problems for business of any size. The IT support service from T4 will have you covered.
- Proactive System Monitoring
- Operating System Update Automation
- Virus/Malware Detection and Removal
- 6 Man Helpdesk
- Remote Assistance
- Telephone Assistance
- IT Help and Advice
- IT Training and Education (T4 Seminars)
- System Reporting and Feedback
- Cloud Strategy and Support
Let's Get Started
Provide us with a few details, and we'll be in touch to answer all of your questions.